Privacy Policy

Triad Water Solutions (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website, phone, and text messages, how we use it, and the choices you have.

Information We Collect

When you fill out a form on our website, call us, or text us, we may collect your name, phone number, email address, town or city, and details you share about your home and water. Like most websites, ours may also collect basic technical information such as your browser type and the pages you visit.

How We Use Your Information

• To respond to your quote request or questions
• To schedule, confirm, and follow up on installations and service
• To send reminders about filter changes and maintenance
• To improve our website and services

We do not sell your personal information.

Text Messages (SMS)

By providing your phone number through our website or by texting us, you agree to receive text messages from Triad Water Solutions about your quote, appointments, installation, and service. Message frequency varies. Message and data rates may apply.

• To opt out, reply STOP to any message.
• For help, reply HELP or call (336) 775-6674.
• Phone numbers and text message consent are never shared with or sold to third parties for their marketing purposes.

How We Share Information

We only share your information with people who help us serve you, such as our installers, and with service providers that run our website, email, and phone systems. We may also share information if required by law.

How We Protect Your Information

We take reasonable steps to keep your information safe. No method of sending or storing data online is completely secure, but we work to protect what you share with us.

Your Choices

You can ask us to update or delete your information, or to stop contacting you, at any time by emailing or calling us.

Contact Us

Triad Water Solutions
Phone: (336) 775-6674
Email: Info@triadwatersolutionsnc.com

We may update this policy from time to time. The effective date above shows when it was last changed.